How will my order be packed?
Great question! With one exception, all orders are packed in state-of-the-art foam wine shippers made with ultra-durable, light weight EPS (Expanded Polystyrene) offering unparalleled temperature stability. All EPS wine packaging shippers are 90% air and made with recycled content.
The one exception: if your delivery method is Temperature Controlled, your order may go out in original packaging and/or corrugated cardboard.
How long will processing take?
Weather permitting, In Stock orders typically ship within 1-2 business days unless requested otherwise. We always do what we can to make sure your order won’t spend the weekend in a non-temperature controlled logistics hub and in order to facilitate this, we may hold your order for shipment the following week unless you tell us not to.
We do not fulfill partial orders by default, so if your order contains a combination of In Stock and In Transit/Pre Arrival items, we'll automatically hold the In Stock items until everything is ready. If you wish to receive your In Stock items in advance of your In Transit and/or Pre Arrival items, we do ask that you place two separate orders. If you forget to place two separate orders, but still want to receive your In Stock items first, please send us an email at email@example.com and we’ll take care of it for you.